LIMU BPM (Business process management)
A Brief history of LIMU BPM
Since 2009, the Libyan International Medical University had an intention to change its management approach through the adoption of the Business Process Management (BPM) instead of the widely used functional management. The security situation during that period interrupted several steps it took in this direction. In 2020 the university president issued a landmark decision was to create of the LIMU Business Process Management Project (LBPM).
The the Project stipulated three main goals to achieve its mission. The First Goal is effecting the transformation of the University Processes from ad hoc to mostly managed processes. The Second Goal is creating an academic curriculum to teach first-degree and eventually second-degree level students who elect to study BPM. The Third Goal is creating a Consulting Team to provide consultancy to organizations who aspiring to improve their management systems by adopting the BPM approach.
Project work methodology
On the first stage of the business process management (BPM) lifecycle, the university’s Process Based Organizational Structure classified the university’s processes into three categories; core, management, and support processes. Following that the team conducted a series of workshops that targeted the process owners and the process managers by introducing and explaining the important (BPM) concepts and practice.
The aforementioned workshops included: Introduction to Project Management, Basic Principles of Business Processes and Business Process Management (BPM), The BPM Lifecycle, Business Process Model and Notation (BPMN), Analysis, Improvement & Implementation, BPM Governance, Roles of Process Managers, Communication Skills and Organizational Change Management. Simultaneously the BPM team members were undergoing training in different topics.
Carrying on to the BPM lifecycle second phase (process discovery), a number of core processes were prioritized for the university and the team began documenting process scenarios in addition to the existing “as-is” process models using the BPMN 2.0 standard. The Process discovery method chosen was meetings with the process owners and process managers.
Then the team continued to work on some of the supporting processes, documented them and created the current “as-is” process model. The team is also continuing to work on one of the core processes ‘Teaching and Learning’.
Before moving on to the third phase (analysis) of the BPM lifecycle, the team decided to familiarize itself with some automation tools and test some of the modeled processes, so the team tested some of the existing tools and platforms used in BPM automation including (Camunda, Bonita, Process Maker, Bizagi, Signavio, JBPM, and others.).
Recently, the project accepted a number of new trainees for training and self-study on business process management. The training program will take four months. Note that the training will be free of charge, and the trainees will not receive any financial compensation throughout the training period. At the end of the training program, the selected trainees will receive job offers to join the project.
Achieved outputs
- Three of the team members have achieved F100-Certified Expert in BPM (OCEB 2). The three are currently preparing to take the OCEB 2 intermediate level exam, in either the technology or the business certificate branches.
- Studying and evaluating the business process management system tools and platforms, to choose a suitable platform for the university.
- Preparing for the establishment of a consulting team in the field of business process management.
- Analyzing some basic processes according to the university’s priorities.
- Preparing for establishing the Academic Programs in the field of business process management.