This course introduces principles of quality assessment and improvement, risk management and utilization management; management of quality improvement systems; use of data systems in quality assurance; and health data retrieval, analysis and presentation in healthcare. Topics include Continuous Quality Improvement, and case management processes, data analysis/reporting techniques, credentialing, regulatory quality monitoring requirements, and outcome measures and monitoring. Upon completion, students should be able to abstract, analyze, and report clinical data for facility-wide quality management/performance improvement programs and monitor compliance measures.
Launch Course